A Notary’s Guide to Staying Impartial
- Shannon Robeson

- Nov 19, 2025
- 3 min read
As notaries, we serve an important role in our communities — one that comes with both responsibility and trust. But every notary eventually faces a difficult moment: being asked to notarize a document that conflicts with personal beliefs, values, or opinions. It can feel uncomfortable, especially when you care deeply about doing the right thing.
However, the foundation of notarial work is impartiality. When we apply our seal, we are acting as public officials, not private individuals. That means our personal viewpoints cannot influence the services we provide.
Let’s explore what the law says about notary impartiality, what’s allowed, what’s not, and how to navigate these situations with professionalism and confidence.

Your Role: Notary Impartiality - Witness Not a Judge of Content
Across the country, states define a notary’s role as an impartial, third-party witness whose main duties include:
Verifying identity
Confirming the signer is willing
Ensuring the signer understands what they’re signing
Completing a lawful notarial act
A notarization does not mean the notary agrees with the document’s content. It also doesn’t signal support, endorsement, or approval. Your seal simply confirms that the signer appeared before you, proved who they were, and signed willingly.
When You Can Refuse a Notarization
Most states outline very specific — and very limited — reasons a notary may decline service. These reasons protect the integrity of the process, not the personal comfort of the notary.
Here are examples from several states:
Florida
Notaries may refuse only when guidelines permit, such as:
No satisfactory ID
The signer is unwilling or unaware
The document is incomplete or unlawful
Texas
Refusal is allowed if:
The signer is coerced or unaware of the contents
The document will be used for an illegal purpose
The requested act is unfamiliar or outside authorized duties
Pennsylvania
Notaries may refuse if:
The signer shows lack of competence or awareness
The signature or photo doesn’t match the ID
The request is unlawful
Pennsylvania also prohibits discrimination based on:
Race
National origin
Religion
Gender identity or sexual orientation
Disability
Marital status
Notice what’s missing: Personal beliefs of the notary are not a valid reason to refuse.
When You Cannot Refuse a Notarization
Even when a document clashes with your personal beliefs — morally, politically, or otherwise — you must perform the notarization as long as it is lawful and the signer meets all requirements.
Refusing for personal reasons:
Suggests bias
Violates your duty as a public official
Can lead to complaints, penalties, or disciplinary action
Erodes public trust
Remember: impartiality is the backbone of this profession.
Your Seal Does Not Equal Agreement
This is a concept notaries sometimes forget — especially when emotions get involved.
Notarizing a document does not mean you support its content. You are not validating the ideas, choices, or opinions within the paperwork. You are simply confirming the identity of the signer and the legitimacy of the signing process.
Think of it like a judge: A judge may personally disagree with certain laws, but they must uphold them. Notaries are held to a similar standard of neutrality.
Professional Takeaway
Staying impartial isn’t always easy, but it is essential. When your personal beliefs collide with your professional responsibilities, remember:
You are a public official during a notarization
Your duties are defined by state law, not personal preference
Refusing based on belief is not permitted
Your seal verifies identity — not content
Serving everyone equally is part of the oath you take
By honoring these principles, you protect the public, uphold the law, and strengthen the integrity of the notary profession.
Want More Guidance Like This?
If you'd like to read more professional insights, real-world examples, or helpful breakdowns of notary best practices, follow the Heritage Notary & Support Services blog for ongoing education and support.




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